Privacy Policy

1. Introduction

Invoisata ("we", "our", "us") is operated by KMA Tech. We are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our invoicing platform.

2. Information We Collect

We collect the following types of information:

Account information: Email address and password when you create an account.
Business information: Company name, address, phone number, and bank details you provide to generate invoices.
Invoice data: Client details, line items, amounts, and other invoice content you create.
Usage data: How you interact with our service, including pages visited and features used.
Connected services: If you connect Gmail or other services, we access only the data necessary to provide our scanning features.

3. How We Use Your Information

We use your information to:

Provide and maintain our invoicing service.
Generate, store, and export invoices on your behalf.
Process payments and manage subscriptions.
Send transactional emails (e.g. account confirmations, invoice deliveries).
Send marketing communications if you have opted in.
Improve our service and develop new features.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use trusted third-party infrastructure providers and follow best practices for data protection. We do not sell your personal data to third parties.

5. Data Sharing

We may share your data with:

Payment processors to handle subscription billing.
Email delivery services to send invoices on your behalf.
AI service providers to power invoice generation (data is processed, not stored).

We will never sell your personal information.

6. Connecting Invoisata to AI Assistants

You can connect your Invoisata account to AI assistants such as ChatGPT and Claude. To do so, you sign in to Invoisata and approve the connection.

Once connected, the assistant can read your businesses, your invoices and the client details on them, create invoices, change their status, make invoice PDFs and email invoices for you — and only when you ask it to. Nothing is shared with the assistant's provider beyond what those requests need.

You can disconnect at any time from the assistant's settings.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.
Export your invoice data.
Request restriction of processing.

8. Cookies & Analytics

We use essential cookies to keep you signed in and maintain your session. We also use the following analytics and tracking tools:

Google Analytics: To measure website traffic and usage patterns.
Meta Pixel: To measure the effectiveness of our advertising campaigns.
Contentsquare (Hotjar): To record heatmaps, session replays, and user behaviour analytics so we can improve the user experience. This may include anonymised recordings of mouse movements, clicks, scrolls, and form interactions. No sensitive data (e.g. passwords, payment details) is captured.

You can opt out of non-essential tracking via our cookie consent banner or by adjusting your browser settings.

9. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service.